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What our customers say about us
Black Pearl is a very good email signature platform Our onboarding has been smooth, our Customer Success Manager has been very helpful and responsive. Black Pearl has been a very good business decision for our team. ☺The signatures look very professional, the analytics are extremely helpful ☹Haven't found anything we don't like about the Black Pearl platform.
We Finally Have Cool Signatures We are now able to convenience prospects and current clients by using our new clickable banners, taking them to landing pages for scheduling, blogs and more! The team also loves the analytics to see who checked their emails and what they clicked on. ☺This was a great experience for me from the very first sales demo through implementation and deployment. From signing up with [SENSITIVE CONTENT], to working with [SENSITIVE CONTENT] to getting to work with [SENSITIVE CONTENT] and his diverse and savvy skills - this has been nothing but a pleasure. I am so happy that we are using BPM. ☹No issues. I think it might be cool to offer the canva style editing within your platform.
Great product and great team When I needed to get help, tech support was kind and helpful. Great company! ☺This one is a no brainer. To be able to track my campaigns and not have it be hard to do is a no brainer for me! ☹Nothing! I love how this product works.
Great system The people were EXTREMELY helpful. When I had a glitched they arranged a ZOOM meeting with their tech people and aggressively addressed the problem with 5 star customer service unlike so many other companies I have worked with. ☺The best part of the system is the reporting. You can see opening information, get proof of delivery when emails are ignored, and know who is clicking what. The signatures are clean and professional looking rather than relying on your employees to set up links with typos in them. ☹You have to use outlook or Gmail and this forced us to change email companies to use this software.
Emails have turned into revenue From the start I saw an ROI. What more do I need to say about that! It's gorgeous and easy to use. ☺Applying my branding to everyday emails with the option to track success rates is incredible for me. ☹Nothing I don't like about this. This is incredible. It's easy to use and has generated real revenue for my company CastleFlexx.
Amazing Product and Service to match The overall experience has been fantastic, from implementation to delivery with speedy support answers. ☺Being customisable it can be very graphic which was our intent, once setup no need to lift a finger! ☹So it can integrate and work with Accounting Software (Xero/Myob) and other software that sends emails through there servers. I thought that due to going through Gmail it would just work 🙁
A brilliant product that sounds out from the crowd ☺This software is easy to use, provides great tracking stats and gives a very professional shopfront to your emails ☹There is nothing I can say I dislike about this product
Easy to use and time saving product ☺ Good customer service, the setup team were brilliant! Easy to use and has saved me so much time with managing my signature. ☹Can't make your own email banners in the system itself yet
Professional Signatures and Easy to use Email Analytics The setup team made things very easy as they did majority of the work during our setup call. Very supportive through the setup process and were there to help if I needed anything after we launched - great product and a great team behind it. ☺Our signatures look professional and standardized across the whole company. Easy to access and interpret email analytics for open rates and click-through rates. ☹Nothing currently. It serves the purpose intended.
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